2022 Art of Communication - Temple, June

CME

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Learning Objectives:

  • Build rapport with patients/colleagues in a healthcare setting to enhance the patient experience
  • Recognize the patients’/colleagues’ perspective to improve clinical outcomes and patient/colleague experience in healthcare settings
  • Recognize importance of ethical principles of autonomy, beneficence, and non-maleficence to improve clinical outcomes and patient/colleague experience in healthcare settings
  • Negotiate a patient/colleague interaction agenda to improve clinical outcomes and patient/colleague experience in multiple healthcare settings
  • Discover how to listen to patients, colleagues or their family members in a reflective manner to improve clinical outcomes and patient experience in multiple healthcare settings
  • Respond to patients, colleagues or their family members with empathic statements to improve clinical outcomes and patient/colleague experience in multiple healthcare settings
  • Collaborate on a patient-centered plan with patients, their families and/or colleagues to improve clinical outcomes and patient experience
6 AMA PRA Category 1 Credits™ - maximum

6 ABIM MOC points

6 ANCC contact hours

Venue:

Date

June 24, 2022

Location

Temple, Texas 76508, United States

Email

Susan.Guthrie@BSWHealth.org

Website

ce.bswhealth.com/art-of-communication/content/no-cme-2022-art-communication-20220624/

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